These terms govern your use of riru: the website at riru.app, the riru web app, and the riru Chrome extension (together, the "service"), operated from India ("riru", "we", "us"). By creating an account or using the service you agree to these terms. If you do not agree, do not use riru.
1. What riru is
riru is an AI agent in a Chrome side panel. You describe a job in chat and the agent works in your browser to get it done: opening pages, clicking, typing, and reading, the way a person would. The agent works only while the panel is open, only in the one tab it has explicitly bound to work in, and you can stop it at any time. Runs are also bounded by built-in step limits, so an unattended run always ends with a report rather than running forever.
2. Eligibility and your account
You must be at least 18 years old and able to enter a binding contract. You are responsible for your account: keep your sign-in secure, and tell us if you suspect unauthorised access. Information you give us must be accurate. One person per account; you may not share, sell, or transfer it.
3. The agent acts on your instructions
riru is a tool that acts on your behalf, in your browser, in sessions you are signed in to. That comes with responsibility on both sides:
- Your instructions are yours. You are responsible for what you ask riru to do and for the consequences of those actions on the sites and accounts it acts in, as if you had done them yourself.
- Supervise consequential actions. The agent asks for your confirmation before certain actions, and you should review anything irreversible (payments, sending messages, deleting things) before letting it proceed. Stop is always available.
- AI makes mistakes. The agent can misread a page, click the wrong thing, or state something incorrect. Verify results that matter before relying on them.
4. Acceptable use
You agree not to use riru to:
- break the law, or infringe anyone's rights;
- access accounts or systems you are not authorised to access, including testing or attacking other people's credentials;
- harass, defraud, or impersonate others, or send spam;
- violate the terms of the websites the agent acts on, including circumventing their security or anti-automation measures to cause harm;
- scrape or harvest personal data about others;
- probe, overload, or interfere with the service itself, resell it, or attempt to extract our models, prompts, or source code beyond what open licences allow.
We may suspend or terminate accounts that violate this section.
5. Plans, billing, and the allowance
riru has a free plan and one paid plan, riru pro. Every plan runs the same agent; paying buys more monthly usage, not a different agent. Each plan includes a monthly usage allowance shown in the product as a percentage remaining.
- Merchant of record. Paid subscriptions are sold by Polar, our merchant of record. Polar handles checkout, payment, taxes, invoices, and receipts, and its terms apply to the purchase itself.
- Renewal. riru pro renews automatically each month at the price shown when you subscribed, until you cancel.
- Cancellation. Cancel any time; you keep pro until the end of the paid period, then your account moves to the free plan. We do not refund partial periods, except where the law requires or we choose to.
- The allowance. Your allowance resets in full on each billing-cycle anniversary. Unused allowance does not roll over. When it runs out, new prompts are declined until it resets or you upgrade; a run already in progress is always allowed to finish.
- Upgrading. Upgrading mid-cycle starts a fresh paid cycle immediately: full allowance now, renewal date moves to the day you upgrade. There is no proration.
- Changes. We may change prices or allowance sizes prospectively, with notice before they affect an existing subscription. Something wrong with a charge? Write to hello@riru.app and we will sort it out.
6. Third-party sites and services
The agent works on websites we do not control. Your relationship with those sites, including their terms and your accounts there, is between you and them; riru is not a party to it and is not affiliated with them. We are not responsible for what third-party sites do, or for outcomes caused by their content, availability, or behaviour.
7. Your content and our rights
Your prompts, files, and chats are yours. You grant us the licence needed to operate the service: to store your content, process it, and send it to the AI model providers that generate the agent's responses, as described in our privacy policy. We do not use your content to train AI models.
The service itself, including its software, design, and the riru name and branding, belongs to us. These terms give you a personal, non-exclusive, non-transferable right to use it, and no other rights.
8. Suspension and termination
You can stop using riru and delete your account at any time. We may suspend or terminate your access if you materially breach these terms, if the law requires it, or if we discontinue the service, in which case we will give reasonable notice where we can. Sections that by their nature should survive (your responsibility for past actions, payment obligations, disclaimers, liability limits, governing law) survive termination.
9. Disclaimers
The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that the agent's output or actions will be accurate or achieve any particular result. riru is not professional advice of any kind.
10. Limitation of liability
To the fullest extent the law allows, riru will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the service, including actions the agent takes on your instructions. Our total liability for all claims together is limited to the amount you paid us in the 12 months before the claim arose, or USD 50 if you have paid nothing. Nothing in these terms limits liability that cannot be limited under applicable law.
11. Indemnity
You will indemnify us against claims, losses, and expenses (including reasonable legal fees) arising from your breach of these terms, your instructions to the agent, or your violation of law or of third-party rights.
12. Changes to these terms
We may update these terms as the service evolves. We will update the date at the top, and for material changes we will tell you in the product or by email before they take effect. Continued use after a change means you accept the updated terms.
13. Governing law
These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over disputes arising from them, subject to any consumer rights that give you a different forum.
14. Contact
hello@riru.app. riru is operated from India.